Below you'll find the documents that govern your use of GeiG Simple Web Service (GSWS), including how we handle data, billing, domains, and acceptable use. Please take a moment to review them.
Terms of Service
The agreement governing your use of GSWS.
Privacy Policy
How we collect, use, and protect your personal information.
Acceptable Use Policy
What is and isn’t permitted on GSWS hosting and compute services.
Refund & Cancellation Policy
How credit, billing, and cancellations work across services.
Domain Registration Policy
Registry, ICANN, and TLD-specific terms for domain registrations.
GDPR & Data Processing
Information about our role as a data controller/processor and sub-processors.
Cookie Policy
The cookies GSWS uses and why.
Service Level Statement
Our approach to uptime, monitoring, and support response.
Complaints Procedure
How to raise and escalate a complaint.
Domains registered through GSWS are also subject to the policies of the relevant registry and ICANN. These external documents apply alongside our own Terms of Service:
For questions about any of these documents, contact support@geig.co.uk, or write to GeiG, Tilbury Business Centre, Tilbury Fort, RM18 7ND, United Kingdom.
